Drive caddy screws & key

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_sjm_
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Drive caddy screws & key

Post by _sjm_ » Wed Mar 10, 2010 9:02 am

Sorry if this is the wrong forum, but I got a hold of a used ts-639 pro, but it doesn't have any drive caddy screws or the key for the caddies.

Where might I be able to find a) replacement screws with flat heads and b) a key for the caddies?

Thanks.
NAS:
    QNAP TS-219P, 2x 1TB WD Green (RAID1 w/ ext3), 3.2.7 Build0526
    QNAP TS-219P, 2x 1TB WD Green (RAID1 w/ ext4), 3.3.2 Build 0819T
    QNAP TS-639, 1x 1TB Seagate Barracuda, 3x 1TB WD Green 3.3.1 Build 0720T
Desktop: Mini-ITX 1.2GHz VIA CPU, 1GB RAM - Linux
Netbook: ASUS eee PC 1005HA-PU1X-BU (Atom N280, 2GB, 10.1") - Dual boot Linux/WinXP

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QNAPJason
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Re: Drive caddy screws & key

Post by QNAPJason » Wed Mar 10, 2010 3:37 pm

Hi sjm,
The HDD screws should be easy to get from your local hardware/DIY stores.
The HDD keys should be available from some of the retailers/distributors.
Please check here: http://qnap.com/Wheretobuy.asp

Jason

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schumaku
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Re: Drive caddy screws & key

Post by schumaku » Wed Mar 10, 2010 9:56 pm

Dear Jason,

DIY/Hobby shop? This is certainly not true in the Metric world! Lucky if a computer shop has some spare standard Pan head screws for normal chassis mount. Here what I know:

3.5" HDD: Phillips Flat Head Countersunk 6-32UNC-2B with a max length of .250 inches (1/4")
2.5" HDD: Phillips Flat Head DIN 965 / ISO 7046 M3x5 or M3x6

What are the exact specs of the UNF screws required to install the 3.5" HDD, respective the Metric screws to mount the 2.5" HDD, in the QNAP TS trays as supplied?

Easy to say, just a few (here very special!) UNF screws easily cost a fortune...

-Kurt.

_sjm_
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Re: Drive caddy screws & key

Post by _sjm_ » Thu Mar 11, 2010 3:32 am

schumaku wrote:3.5" HDD: Phillips Flat Head Countersunk 6-32UNC-2B with a max length of .250 inches (1/4")

Thank you. That's what I need to look for at the hardware store. (I guess we'll see how easy they are to find.)

sjm
NAS:
    QNAP TS-219P, 2x 1TB WD Green (RAID1 w/ ext3), 3.2.7 Build0526
    QNAP TS-219P, 2x 1TB WD Green (RAID1 w/ ext4), 3.3.2 Build 0819T
    QNAP TS-639, 1x 1TB Seagate Barracuda, 3x 1TB WD Green 3.3.1 Build 0720T
Desktop: Mini-ITX 1.2GHz VIA CPU, 1GB RAM - Linux
Netbook: ASUS eee PC 1005HA-PU1X-BU (Atom N280, 2GB, 10.1") - Dual boot Linux/WinXP

intothevoid
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Re: Drive caddy screws & key

Post by intothevoid » Fri Aug 23, 2013 3:53 pm

schumaku wrote:3.5" HDD: Phillips Flat Head Countersunk 6-32UNC-2B with a max length of .250 inches (1/4")


I too have lost the screws for my unused drive bays in my second NAS :ashamed:

I've looked for screws with the above spec but they also state a "degree angle" of the head, usually either 82 or 100 degrees. Does anyone know the spec of the QNAP screws please?

TIA
NAS:
Model: TS-453U
Firmware: 4.3.6
HDD: 4 * Western Digital Red 2TB (WD20EFRX)
Asset media server: 4.5

Infrastructure:
Router: TP-Link TL-ER5120
Switch: D-Link DGS-1224T 24 port Gigabit switch
Network: CAT6 & Ubiquity Wireless Access Points
ISP: Virgin Media
Broadband: Cable @ 100Mbit/s

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schumaku
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Re: Drive caddy screws & key

Post by schumaku » Fri Aug 23, 2013 4:08 pm

Use the 100° ones - makes the head lower. Hard to measure, but comparing to a 90° paper sheet edge its wider, so 100° must be ok.

intothevoid
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Re: Drive caddy screws & key

Post by intothevoid » Fri Aug 23, 2013 6:54 pm

thanks, I'll give that a go.
NAS:
Model: TS-453U
Firmware: 4.3.6
HDD: 4 * Western Digital Red 2TB (WD20EFRX)
Asset media server: 4.5

Infrastructure:
Router: TP-Link TL-ER5120
Switch: D-Link DGS-1224T 24 port Gigabit switch
Network: CAT6 & Ubiquity Wireless Access Points
ISP: Virgin Media
Broadband: Cable @ 100Mbit/s

intothevoid
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Posts: 43
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Re: Drive caddy screws & key

Post by intothevoid » Tue Sep 10, 2013 5:40 am

I bought a set of screws at the exact spec, but they don't fit properly. The screw head is proud of the disk tray so prevents the tray from sliding in to place.

I found it really difficult to source these screws, and got it wrong when I did.

Anyone got a link to a uk supplier? PLEASE!
NAS:
Model: TS-453U
Firmware: 4.3.6
HDD: 4 * Western Digital Red 2TB (WD20EFRX)
Asset media server: 4.5

Infrastructure:
Router: TP-Link TL-ER5120
Switch: D-Link DGS-1224T 24 port Gigabit switch
Network: CAT6 & Ubiquity Wireless Access Points
ISP: Virgin Media
Broadband: Cable @ 100Mbit/s

QNAP_YH
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Re: Drive caddy screws & key

Post by QNAP_YH » Wed Sep 11, 2013 5:40 am

Hi,

Have you try to contact QNAP Support in UK for sending screws?

Sales mail address: uksales@qnap.com
TEL: +44(0)2036081969
Service Hours: 08:00–17:00 (GMT–08:00, Mon-Fri)

intothevoid
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Re: Drive caddy screws & key

Post by intothevoid » Wed Sep 11, 2013 3:29 pm

No I haven't as the accessories site only lists full trays with screws, but I will give it a go. Thanks for the email address. :)
NAS:
Model: TS-453U
Firmware: 4.3.6
HDD: 4 * Western Digital Red 2TB (WD20EFRX)
Asset media server: 4.5

Infrastructure:
Router: TP-Link TL-ER5120
Switch: D-Link DGS-1224T 24 port Gigabit switch
Network: CAT6 & Ubiquity Wireless Access Points
ISP: Virgin Media
Broadband: Cable @ 100Mbit/s

Tasmik
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Joined: Tue Apr 22, 2014 5:55 pm

Re: Drive caddy screws & key

Post by Tasmik » Tue Apr 22, 2014 6:08 pm

Would anyone know where to source these screws in Australia? I have a 879pro but none of the caddys have screws in it.

Cheers.

Tasmik
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Joined: Tue Apr 22, 2014 5:55 pm

Re: Drive caddy screws & key

Post by Tasmik » Tue Apr 22, 2014 8:22 pm

hi John

i'm sorry there is no screws only, if you need screws , please purchase the package (caddy with screws)

Regards

David.Chang
QNAP Systems, Inc.


Got this in an email just now from QNAP Technical Support <ausupport@qnapsecurity.com.tw>, seriously I have to buy a 8 whole caddy systems to get replacement screws.. this is a $2.5k aud device I cant get a few screws.. crazy

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schumaku
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Re: Drive caddy screws & key

Post by schumaku » Wed Apr 23, 2014 4:06 pm

Tasmik wrote: I have a 879pro but none of the caddys have screws in it.
A complete set of screws (metric for 2.5" and UNF for 3.5" HDD) are supplied with each NAS from the factory.

Tasmik wrote:seriously I have to buy a 8 whole caddy systems to get replacement screws..
Get in touch with your reseller or the QNAP distributors for Australia. Convinced they can help.

Tasmik wrote:...this is a $2.5k aud device I cant get a few screws.. crazy
So it was neither QNAP nor any other community member not paying attention to a $2.5k aud device - figure :roll:

kherr4377
Been there, done that
Posts: 898
Joined: Mon Jun 03, 2013 3:33 am

Re: Drive caddy screws & key

Post by kherr4377 » Sat May 10, 2014 10:27 am

I don't know if you guys found any screws, but I think I hit the jackpot !!
http://discountechnology.com/Products/S ... es-Carrier
Production :
TVS-673 4.3.4 0387
4 X 3TB WD RED : 1 X 4TB HGST DESKSTAR R5
32GB
LAN-10G1SR-D, FiberHal for Cisco SFP-10G-SR
NETGEAR ProSAFE SS3300-28X

Backup :
TS-469L 4.3.4 0387
4 X 3TB WD RED R5
3GB
Located detached garage .. cheap offsite solution ...

2nd TS-469L awaiting drives and reassignment for front-line duty .......

steakikan
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Joined: Sat Aug 24, 2013 10:00 am

Re: Drive caddy screws & key

Post by steakikan » Mon May 26, 2014 5:55 pm

Finding the 3.5 screw is a challenging one, I have gone to one of the biggest bolts and screws shops to scavenging computer shop bolt left over and only found 1 that can be used on the enclosure. The distributor here has no slightest idea of where to find the screw, might try my luck going to that site but purchasing it require shipping cost over 30 dollars and I am not sure. Anyone got ideas where I might find it cheaper (ship to Indonesia)? Thanks

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