Malware Remover 3.0.0 - Big improvement in UI and functionality

Discussion about various official QPKG software applications. Login required to view the contents.
Locked
User avatar
Moogle Stiltzkin
Ask me anything
Posts: 9400
Joined: Thu Dec 04, 2008 12:21 am
Location: Around the world....
Contact:

Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by Moogle Stiltzkin » Thu May 17, 2018 9:31 pm

seems there is a new malware remover 3.0

Image

Malware Remover 3.0.0
( 2018/05/15 )
[New Features]
Improved user interface.
Supports customized scheduling for malware scans.
Malware Remover now sends anonymized scan results to QNAP to enhance malware detection rules.


https://www.qnap.com/en-us/app_releasen ... areRemover
Last edited by Moogle Stiltzkin on Fri May 18, 2018 4:26 am, edited 3 times in total.
NAS
[Main Server] QNAP TS-877 w. 4tb [ 3x HGST Deskstar NAS (HDN724040ALE640) & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A w. 5x 2TB Samsung F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) single disks.
[^] QNAP TS-659 Pro II
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-228
[^] QNAP TS-128
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1

Network
Asus AC68U Router|100dl/50ul MBPS FTTH Internet | Win10, WC PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides & articles
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin

User avatar
Moogle Stiltzkin
Ask me anything
Posts: 9400
Joined: Thu Dec 04, 2008 12:21 am
Location: Around the world....
Contact:

Re: Malware Remover 3.0.0

Post by Moogle Stiltzkin » Thu May 17, 2018 9:39 pm

Okay this is my impression so far trying it.

1. it first asks for your permission to share log for certain data to QNAP. it's good they ask, and also allow for an opt out.

2. there is a simple yet nice UI. i much prefer this over the previous version.

3. using UI you can start scan, check when the scan completes, and has a link directly to the log for when something was detected. this is an improvement from previous version.

4. scheduling is possible, which is great.

5. better looking app icon.


The only thing i am unsure about, is just how effective is this app? how would it compare to say.... malwarebyes.... hitman pro..... etc....

Overall i'm satisfied that the new version has improved greatly from the previous by far in terms of UI, and functionality. Before i would run the app, then remove once done. But now i feel inclined to leave this permanently on, with scheduling set.

My suggestion for improvement, is to add to the app an UI for quarantine. In case it is a false positive, the user can then go to quarantine and choose to either whitelist (so future scans would not flag it), or permanently delete. Maybe also an option whether to permanently delete after a set time has passed.
Last edited by Moogle Stiltzkin on Fri May 18, 2018 4:27 am, edited 1 time in total.
NAS
[Main Server] QNAP TS-877 w. 4tb [ 3x HGST Deskstar NAS (HDN724040ALE640) & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A w. 5x 2TB Samsung F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) single disks.
[^] QNAP TS-659 Pro II
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-228
[^] QNAP TS-128
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1

Network
Asus AC68U Router|100dl/50ul MBPS FTTH Internet | Win10, WC PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides & articles
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin

User avatar
dolbyman
Guru
Posts: 20513
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by dolbyman » Thu May 17, 2018 10:37 pm

comparison to other programs like malwarebytes etc is a bit mute

1. they are not specifically made only for qnap decices (limited range of known attacks and vectors)
2. they don't even run on qnap (besides clamAV and McAfee)

Sylrob
Know my way around
Posts: 154
Joined: Thu Sep 15, 2011 11:13 pm

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by Sylrob » Thu Oct 25, 2018 3:30 am

Good Afternoon,

The version 3.3.0 delete most of my LEGIT application that I was using everyday. Cah you point me wher is the folder I want to move all my SH file to their original place !. I read some of the EMAIL I received and it don't seem to have removed the file, probably only the reference in the startup file of the qnap which is also not good ?.

Is it possible for you to point me where is the startup file ?. Really sorry to disturb you with that !

Update: I found the file in /etc/config/qpkg.conf and all my app are still there ??. I'm a little bi confuse about the EMAIL my qnap send me about MAlware removed ??. I'll restart to test but I think it did nothing !

I reboot my NAS and there is no application that have been removed !. So those EMAIL were false, Sorry If I disturb you ! :(


Thank you,

Sylvain
Last edited by Sylrob on Thu Oct 25, 2018 3:59 am, edited 3 times in total.
Using TS 220,TS-470PRO, TVS 871 and more

User avatar
dolbyman
Guru
Posts: 20513
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by dolbyman » Thu Oct 25, 2018 3:36 am

we do not know how this program works (and QNAP censors/removes posts that talk about it) so you need to direct this request to qnap via ticket

Sylrob
Know my way around
Posts: 154
Joined: Thu Sep 15, 2011 11:13 pm

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by Sylrob » Thu Oct 25, 2018 4:01 am

dolbyman wrote:we do not know how this program works (and QNAP censors/removes posts that talk about it) so you need to direct this request to qnap via ticket


No Problem I understand ! :)

I finally chech in SSH and al my .SH are estill there and all the reference to those application are still in the startup file for the package, to be sure I reboot and everything is ok !!!

WRONG ALARM I'm so sorry !

Best Regards,

Sylvain
Using TS 220,TS-470PRO, TVS 871 and more

babujnik
New here
Posts: 4
Joined: Wed Jan 23, 2019 8:47 pm

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by babujnik » Wed Jan 23, 2019 10:50 pm

stumbled up on this issue with new version of Malware Remover:

[App Center] Failed to install MalwareRemover due to data file error.

manual installation doesn't go as well. tried version 3.3.0 3.3.1 and 3.4.0

guess issue is with some permission settings:

[admin@NASF84517 MalwareRemover]# pwd
/share/CACHEDEV1_DATA/.qpkg/MalwareRemover
[admin@NASF84517 MalwareRemover]# touch testfile
touch: testfile: Permission denied

any help what can be done ?

hslansky
Starting out
Posts: 36
Joined: Fri Mar 14, 2014 1:27 am

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by hslansky » Fri Jan 25, 2019 12:09 am

babujnik wrote:
Wed Jan 23, 2019 10:50 pm
stumbled up on this issue with new version of Malware Remover:

[App Center] Failed to install MalwareRemover due to data file error.

manual installation doesn't go as well. tried version 3.3.0 3.3.1 and 3.4.0

guess issue is with some permission settings:

[admin@NASF84517 MalwareRemover]# pwd
/share/CACHEDEV1_DATA/.qpkg/MalwareRemover
[admin@NASF84517 MalwareRemover]# touch testfile
touch: testfile: Permission denied

any help what can be done ?
I am having the same problem. I am working with QNAP support to try and get this resolved, however, it does appear to be caused by malware/virus on the NAS. So far they have been stumped and have escalated the issue. The problem seems to related to the "immutable" attribute being set on the MalwareRemover files so the virus is attacking the MalwareRemover software.

I will report back when I have more information to share.

hslansky
Starting out
Posts: 36
Joined: Fri Mar 14, 2014 1:27 am

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by hslansky » Fri Jan 25, 2019 8:53 am

@babujnik,
I would suggest opening a ticket with QNAP support. They have a solution to eliminate the virus. From what I can tell they will need access to your server in order to perform the removal process. It certainly worked for me.

It might help if you reference my ticket: Ticket ID:CPJ-924-46892

User avatar
Moogle Stiltzkin
Ask me anything
Posts: 9400
Joined: Thu Dec 04, 2008 12:21 am
Location: Around the world....
Contact:

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by Moogle Stiltzkin » Fri Jan 25, 2019 1:55 pm

you can view their recent changes here

https://www.qnap.com/en/app_releasenote ... areRemover
NAS
[Main Server] QNAP TS-877 w. 4tb [ 3x HGST Deskstar NAS (HDN724040ALE640) & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A w. 5x 2TB Samsung F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) single disks.
[^] QNAP TS-659 Pro II
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-228
[^] QNAP TS-128
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1

Network
Asus AC68U Router|100dl/50ul MBPS FTTH Internet | Win10, WC PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides & articles
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin

etn
New here
Posts: 9
Joined: Fri Jun 13, 2008 4:22 am

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by etn » Sun Jan 27, 2019 9:09 pm

Unable to use or re-Install Malware Remover? Having the problems described in previous posts?

A fix is described in this thread
viewtopic.php?t=146352&start=45

buggz
Starting out
Posts: 46
Joined: Fri Jul 03, 2020 12:10 pm

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by buggz » Mon Jul 13, 2020 10:08 am

Hi, new NAS newb here,
I too would like the ability to recover whatever this app deems evil.
I am now worried of false positives and will try to unistall it now.

User avatar
dolbyman
Guru
Posts: 20513
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Malware Remover 3.0.0 - Big improvement in UI and functionality

Post by dolbyman » Mon Jul 13, 2020 10:11 am

why are you digging up old threads?....latest firmware makes this mandatory with no way to unistall (only disable)

Locked

Return to “Official Apps”