Synchronization problem between two QNAP NAS with Hbs 3

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alginfo
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Synchronization problem between two QNAP NAS with Hbs 3

Post by alginfo » Sun Oct 25, 2020 2:29 pm

Before I used backup station, no problem
Now after update 4.5.1.XXX, we have some issues:
The folder to be synchronized has a size of over 7.66 TB but the synchronization task displays: 4.79TB / 232559 files
The RTRR backup sees the correct size (7.66TB) but the synchronization still sees 4.79TB
We have installed the latest firmware 4.5.1.1465 without success
Thank you for your help

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Moogle Stiltzkin
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Re: Synchronization problem between two QNAP NAS with Hbs 3

Post by Moogle Stiltzkin » Sun Oct 25, 2020 3:26 pm

report to helpdesk in case it is a bug
https://service.qnap.com/
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alginfo
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Re: Synchronization problem between two QNAP NAS with Hbs 3

Post by alginfo » Fri Nov 27, 2020 5:31 pm

Hello,
To follow up on my message,
The QNAP service created a Ticket, then they opened an internal bug ticket for the technical service in Taiwan since 25-102020 :!:. Still no solution despite their attempts :(
Our customer is increasingly worried about QNAP synchronization (HBS 3) for these large folders (beyond 6 TB)
Is there anyone in the community who syncs large folders (> 6TB) with HBS 3?

Best regards

alginfo
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Re: Synchronization problem between two QNAP NAS with Hbs 3

Post by alginfo » Sun Nov 29, 2020 2:31 am

Hello,

After installing the latest 4.5.1.1495 firmware (although HBS 3 has not been updated!),
I tried again by recreating a HBS 3 synchronization task
Result: it works! :) This time the task correctly sees the size of the local NAS folder (> 6 TB)
My problem is fixed
Best regards

bancha
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Re: Synchronization problem between two QNAP NAS with Hbs 3

Post by bancha » Sun Nov 29, 2020 5:18 pm

Lucky you,
my bugs in HBS3 and v4.5.1.1485 are still not fixed.
Resulting in a not working offsite backup.
Ticket opened 20okt2020
Support is asking for patience ;-)

rgds

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