Windows 10 cannot access QNAP shares, but Windows 7 can

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Ovalis_Support
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Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Ovalis_Support » Wed Jan 24, 2018 5:52 am

Hi all,

yes, I know. Lots of other posts. Maybe I have not read the right one yet. Seem to have ticked most of the boxes

Windows 10 cannot access shared folders on QNAP
* QNAP TS-451A Current firmware version:4.3.4.0435
* Windows networking is turned on (definitely, windows 7 able to access the smb shares)
* SMB 3 is now turned on in advanced network settings of NAS (as part of my troubleshooting)
* Shares have guest access turned on (again working ok from windows 7)

Windows 10, fully updated with current updates. Cannot get to the shares on QNAP even via \\IP.Address (so not DNS issue). Two other windows 7 devices have no such issue.
* On the Windows 10 box, SMB 1.0 is turned on in program features, and was the entire testing phases
* no special firewalls, and windows firewall is turned off for now.
* All machines rebooted after any/all changes.
* FTP access works from file explorer on windows 10 (after entering credentials)

The error I get when connecting from the Windows 10 box is Windows Cannot Access \\xx.xx.xx.xx Error Code 0x80004005

Is there anyone who can point me to what I may have missed?

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by dolbyman » Wed Jan 24, 2018 6:14 am


Ovalis_Support
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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Ovalis_Support » Wed Jan 24, 2018 8:43 am

Thanks for that. Have seen that link and the sublink.
For the record samba says it is running fine and SMB3 enabled (SSH)
For the record I have not tried moving to an older firmware, but other comments in the sub article say it is not a firmware issue.
Am I missing something else from those articles?

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by schumaku » Wed Jan 24, 2018 9:07 am

Using authentication (username/password, Windows Workgroup credentials supplied from desktop login, Active Directory Tickets) against the NAS - or pure guest access?

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Ovalis_Support » Thu Jan 25, 2018 4:03 am

Thsi is all local workgroup stuff, no domains involved. I never get as far as being prompted for credentials if that were to happen, just get the errror above. I have guest enabled on the shares, but not even getting to the stage where I am prompted for credentials. Every other aspect of the NAS seems to work fine from the windows 10 machine. It seems to be isolated to a the only windows 10 workstation on the network. Just scratching my head as to why as I seem to have all the right SMB bits turned on to allow any level of access. Cheers, AM

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by schumaku » Thu Jan 25, 2018 4:47 pm

Ovalis_Support wrote:Cannot get to the shares on QNAP even via \\IP.Address (so not DNS issue).
The Windows 10 System can not see the NAS and/or browse the NAS shared folders in Windows Explorer -> Network?

Ovalis_Support wrote:* Shares have guest access turned on (again working ok from windows 7)
You are aware that Windows 10 does no longer permit accessing shared folders without authentication?

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by storageman » Thu Jan 25, 2018 6:59 pm

What happens when you click Network Drives with Qnap Finder, same issue?

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Ovalis_Support » Sun Jan 28, 2018 8:03 pm

Sorry for late reply, been away.

.... and FFS... I walk back in and it is all working again. neither device rebooted in my absence. But the things that did not work, now do. I can browse to the \\IP and see the shares. I can use the Network Drives link in Qfinder.

No.... idea.... why

thanks to all those who assisted. If I work out what the ** was going on, will post back.

Cheers
AM

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Drumm » Thu Feb 08, 2018 9:03 pm

If this is Windows 10 home, Microsoft has crippled networking. For full networking support you need Windows 10 Pro.

Only reliable method I have found is open windows explorer, right click on "my computer" and select map network drive, \\Ip address and browse for share. I am using the latest windows 10 Updates and Qnap firmware. Qfinder sometimes works but not always.

I am not really fond of Windows and I only have it for 1 application I have not been able to replace in Linux, and an annoying server based software I occasionally support and I have to fight with windows every time I connect to it.
TS-251A 10TB WD RED & 10TB Seagate Iron wolf Raid 1 - Port trunking
TS-653B 6 X 6TB WD RED RAID 6 - Port trunking
APC UPS
1GB 24 port managed switch

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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by Rickster46 » Wed Oct 28, 2020 3:00 pm


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Re: Windows 10 cannot access QNAP shares, but Windows 7 can

Post by OneCD » Thu Oct 29, 2020 4:19 am

* topic locked to prevent further necroposting *

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