Can't map QNAS drive to new Win 10 computer

Windows Access Rights Management
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LW Kay
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Can't map QNAS drive to new Win 10 computer

Post by LW Kay » Fri Aug 14, 2020 6:28 am

I am adding a new Lenovo PC computer (Win 10 ver 1909) to the network.
We have a Model TS-231P (current firmware) box that acts as a file server
We have intermittent connection problems where Explorer shows the drive with a red X through the name
The challenge is that the drive doesn't always present the credentials box to the user
I then have to use QFinder to show the files through the Network Drives option.

The problem that I have now is that the new PC was set up with a Microsoft account whereas the other
machines used local accounts. I use Q Finder Pro to locate the drive and map it . I select the Connect Using Different Credentials option
and click finish. The dialog that presents asks for a PIN which of course doesn't work. I select the password options and the dialog offers
email address and password but not User and Password so the mapping fails. It just seems like I need the QNAS drive to
present the right dialog box for me to sign in

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Moogle Stiltzkin
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Re: Can't map QNAS drive to new Win 10 computer

Post by Moogle Stiltzkin » Fri Aug 14, 2020 6:34 am

if you didn't get the credentials box, you then have to go windows 10 start, type credential manager.

add an entry for your qnap nas with the credential login details, then save. so that you don't get prompted all the time for the login details.


next you can either mount the nas shares as drive letters, OR add shortcuts to the nas shares. I do the later method.

make sure that your devices are all on the same subnet.

e.g. if your pc is 192.168.1.xxxx

then your nas should also be 192.168.1.xxxxx


i recommend you assign a static lan ip for your qnap, so it doesn't change, which you can do via virtual switches in qts to configure that.
NAS
[Main Server] QNAP TS-877 w. 4tb [ 3x HGST Deskstar NAS (HDN724040ALE640) & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A w. 5x 2TB Samsung F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) single disks.
[^] QNAP TS-659 Pro II
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-228
[^] QNAP TS-128
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1

Network
Asus AC68U Router|100dl/50ul MBPS FTTH Internet | Win10, WC PC-Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides & articles
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin

LW Kay
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Joined: Fri Aug 14, 2020 5:58 am

Re: Can't map QNAS drive to new Win 10 computer

Post by LW Kay » Thu Aug 20, 2020 3:55 am

Hi
OK thanks
I did that but when I go to access the folder that I want, I don't see a new credentials box - just the old one asking for a PIN or an email address and password

LW Kay
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Joined: Fri Aug 14, 2020 5:58 am

Re: Can't map QNAS drive to new Win 10 computer

Post by LW Kay » Thu Aug 20, 2020 4:13 am

The first credentials that I created used the network address 192.168.1.XX. I created another one using the name \\QNAS-2\Server. Now I get a dialog box saying that the "specified logon session does not exist."

LW Kay
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Re: Can't map QNAS drive to new Win 10 computer - solved

Post by LW Kay » Thu Sep 10, 2020 6:22 am

Problem solved. The new PC was logged in on a Microsoft account - we use Office 365. I didn't notice that the user name was Azure/Bob. It was somehow dragging Azure into the login process. The solution was to create a new local Admin account, log out and then sign in again using the new local account. Then I deleted the Microsoft account. Now when I login to the local admin account, the credentials are passed on to the QNAP drive and I now have access. What a fight that was.

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