HEIC support in Photo Station /QPhoto

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dmormerod
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HEIC support in Photo Station /QPhoto

Post by dmormerod » Tue Sep 19, 2017 5:57 am

With iOS 11 being available tomorrow to everyone, does anyone know when Photostation will support HEIC? Today’s Qphoto update didn’t add it.


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korbuly
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Re: HEIC support in Photo Station /QPhoto

Post by korbuly » Sun Oct 08, 2017 3:47 am

I struggle from this issue. I backed up my phone photo content and I can't do now anything with these HEIC files...

Any idea? Also I would need to access them from my desktop.

alexsalvo1
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Re: HEIC support in Photo Station /QPhoto

Post by alexsalvo1 » Fri Dec 01, 2017 6:40 pm

Same issue. There is no way to see HEIC file in Photo Station and QPhoto

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Trexx
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Re: HEIC support in Photo Station /QPhoto

Post by Trexx » Fri Dec 01, 2017 11:22 pm

My understanding is that the latest versions of QPhoto convert HEIC photo's to JPG and then will upload them to QNAP. Since HEIC is a relatively new file format, and primarily only used by Apple currently, QNAP maybe waiting for wider adoption (or open source support) for the format.
Paul

Model: TS-877-1600 FW: 4.4.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x 500GB Evo 860
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
GPU: EVGA GTX 1060 6GB
UPS: CP AVR1350

Model:TVS-673 32GB FW: 4.4.3.x Test/Backup Box
Model:TS-228a FW: 4.4.3.x Test/Backup Box
-----------------------------------------------------------------------------------------------------------------------------------------
NAS RAID Rebuild Times | Live QTS Videos | | QNAP NAS Guide | Information needed when you ask for HELP | QNAP Links, Tutorials, etc.
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llper
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Re: HEIC support in Photo Station /QPhoto

Post by llper » Sun Feb 18, 2018 6:07 pm

I also would like to have HEIC support on Photo Station... is there a plan for it ?

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Trexx
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Re: HEIC support in Photo Station /QPhoto

Post by Trexx » Sun Feb 18, 2018 10:45 pm

Don’t know. I would suggest submitting a Helpdesk ticket requesting the enhancement.


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Paul

Model: TS-877-1600 FW: 4.4.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x 500GB Evo 860
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
GPU: EVGA GTX 1060 6GB
UPS: CP AVR1350

Model:TVS-673 32GB FW: 4.4.3.x Test/Backup Box
Model:TS-228a FW: 4.4.3.x Test/Backup Box
-----------------------------------------------------------------------------------------------------------------------------------------
NAS RAID Rebuild Times | Live QTS Videos | | QNAP NAS Guide | Information needed when you ask for HELP | QNAP Links, Tutorials, etc.
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq

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Perlbo76
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Re: HEIC support in Photo Station /QPhoto

Post by Perlbo76 » Wed Jan 16, 2019 8:05 pm

Very annoying.

Synology moments support heif /heic.
Qnap TVS-873 16GB Ram

Jens W.
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Re: HEIC support in Photo Station /QPhoto

Post by Jens W. » Sat Jun 29, 2019 9:34 pm

Just fyi to anyone reading this:

QNAP support just confirmed that they are preparing HEIC/HEIF support. They could not say when exactly the firmware with the update will be released.

Cheers,
Jens

RubberDuck1983
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Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 » Sat Aug 17, 2019 3:30 pm

Hey is in the new Firmware maybe the support from heic possible!?

Regards

cralwalker
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Re: HEIC support in Photo Station /QPhoto

Post by cralwalker » Wed Aug 21, 2019 10:32 am

I hope that Qumagie too will support the HEIC format when support for it is released.

MadsL
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Re: HEIC support in Photo Station /QPhoto

Post by MadsL » Mon Sep 09, 2019 5:11 pm

Also exiting to see if it will be supported on PhotoStation 5.X or only 6.X.

RubberDuck1983
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Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 » Mon Sep 16, 2019 2:22 pm

So until now it doesn‘t work correct?!

SargeP
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Re: HEIC support in Photo Station /QPhoto

Post by SargeP » Thu Sep 19, 2019 8:20 pm

No news about HEIC support?
It is very upset, cause 90% of my photos in this format

RubberDuck1983
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Re: HEIC support in Photo Station /QPhoto

Post by RubberDuck1983 » Tue Oct 22, 2019 1:28 pm

Have here maybe someone new Informations!?

Regards

fumarmata
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Re: HEIC support in Photo Station /QPhoto

Post by fumarmata » Thu Oct 15, 2020 7:42 pm

If you came here googling for a solution, please, open a ticket. I have written the info that you could use to go faster (It's the only way that they understand that we need this!):

Here: https://service.qnap.com/en/user/create-ticket
  • Issue category: Multimedia Functions
  • Subcategory: QuMagie
  • Issue type: Function does not work correctly AND Feature request

Add this text or some variation of it:
  • Subject: Please, enable HEIC/HEIF photo and video formats support
  • Description: I need native support of HEIC/HEIF photo and video formats. Vendors like apple have dropped jpeg as the default format and it's a waste of time, resources, storage space, etc. to have to convert between formats and have two duplicate versions of the same file
    Thanks

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