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How to ask for new features - SUBMIT A TICKET

Posted: Mon Apr 18, 2016 11:20 am
by hermanxmz
In the old topic "How to ask for new features - SUBMIT A TICKET", its last post indicated the ticket should be submitted by picking the value "Feature Request" in the dropdown box "Issue Category". However, I found there is no such value available in the dropdown box "Issue Category" when I tried to fill in the ticket form. Unfortunately, the old topic is now closed and I cannot post my question to the old topic thread now. Hence, I create this new topics. Can anyone tell me how to submit a ticket to request new feature?

Re: How to ask for new features - SUBMIT A TICKET

Posted: Mon Apr 18, 2016 1:37 pm
by Toxic17
More likely QNAP have silently removed the category. why? no one knows.......

Just submit a ticket but add the words "FEATURE REQUEST" in your ticket "Subject" - Use Miscellaneous as the Category

I have amended the original thread to update the procedure..