Unable to purchase McAfee license

Post Reply
NappUser
Starting out
Posts: 12
Joined: Thu Jan 19, 2017 4:40 pm

Unable to purchase McAfee license

Post by NappUser » Thu Jan 19, 2017 4:48 pm

Hi,

since in the german forum nobody seems to know anything about that: I tried to purchase a license for McAfee via the QNAP license store. Registerd, chose my plan and tried to pay via Paypal. But everytime I tried to klick on "Pay now" the process was terminated and I was switched back to the store. No order was created and there was also no payment in my Paypal account. Has anyone encountered similar problems or knows what happend here ?

THX a lot for any help !

User avatar
Toxic17
Ask me anything
Posts: 5432
Joined: Tue Jan 25, 2011 11:41 pm
Location: Planet Earth
Contact:

Re: Unable to purchase McAfee license

Post by Toxic17 » Thu Jan 19, 2017 4:53 pm

Are you using any Add blocker or have you tried using a different Web Browser? if you still have an issue you would be best to Submit a Ticket with QNAP regarding this issue.
Regards Simon

QTS 4.x User Guidex

QNAP Club Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following


NAS: TS-473-32GB QM2-2P QXG-10G1T 4.4.2.1354 • TVS-463-16GB 4.4.2.1354 QM2-2S10G1TB • TS-459 Pro 2GB 4.2.6 • TS-121 4.3.3.1161 • APC Back-UPS ES 700G •
QPKG's: Plex 1.19.3 • Apache73 v2443.74070 • QSonarr 3.0.3.809 • QNBZGet 21.0 • phpMyAdmin 5.0.2 • Qmono 6.80.105 • McAfee 3.1.0 -6010 • HBS 3.0.200424 • LEgo v3.6.0
Network: VM Hub 3.0 <500/35> • UniFi USG Pro 4 • UniFi USW-16-150W • UniFi USW-8-60W • UniFi CloudKey Gen2+ • UniFi G3-Flex • UAP AC Pro • UAP AC Lite • SLM2008 • Dell 7050 MFF •

User avatar
Toxic17
Ask me anything
Posts: 5432
Joined: Tue Jan 25, 2011 11:41 pm
Location: Planet Earth
Contact:

Re: Unable to purchase McAfee license

Post by Toxic17 » Thu Jan 19, 2017 5:02 pm

Regards Simon

QTS 4.x User Guidex

QNAP Club Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following


NAS: TS-473-32GB QM2-2P QXG-10G1T 4.4.2.1354 • TVS-463-16GB 4.4.2.1354 QM2-2S10G1TB • TS-459 Pro 2GB 4.2.6 • TS-121 4.3.3.1161 • APC Back-UPS ES 700G •
QPKG's: Plex 1.19.3 • Apache73 v2443.74070 • QSonarr 3.0.3.809 • QNBZGet 21.0 • phpMyAdmin 5.0.2 • Qmono 6.80.105 • McAfee 3.1.0 -6010 • HBS 3.0.200424 • LEgo v3.6.0
Network: VM Hub 3.0 <500/35> • UniFi USG Pro 4 • UniFi USW-16-150W • UniFi USW-8-60W • UniFi CloudKey Gen2+ • UniFi G3-Flex • UAP AC Pro • UAP AC Lite • SLM2008 • Dell 7050 MFF •

NappUser
Starting out
Posts: 12
Joined: Thu Jan 19, 2017 4:40 pm

Re: Unable to purchase McAfee license

Post by NappUser » Thu Jan 19, 2017 5:53 pm

Toxic17 wrote:Are you using any Add blocker or have you tried using a different Web Browser? if you still have an issue you would be best to Submit a Ticket with QNAP regarding this issue.

No, no Add blocker running and pop up blocker is inactive as well.
Using Safari 10.0.2 on a MacBook Pro running 10.12.2.

And yes, I submitted a ticket with QNAP Germany helpdesk.
Hope they can help.

Edit: and btw Firefox doesn't work as well....

NappUser
Starting out
Posts: 12
Joined: Thu Jan 19, 2017 4:40 pm

Re: Unable to purchase McAfee license

Post by NappUser » Fri Jan 20, 2017 2:51 am

The shop doesn't work in Safari on an iPhone 6 as well...
Must be the shop...

User avatar
Toxic17
Ask me anything
Posts: 5432
Joined: Tue Jan 25, 2011 11:41 pm
Location: Planet Earth
Contact:

Re: Unable to purchase McAfee license

Post by Toxic17 » Fri Jan 20, 2017 4:05 am

worked here on Chrome
Regards Simon

QTS 4.x User Guidex

QNAP Club Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following


NAS: TS-473-32GB QM2-2P QXG-10G1T 4.4.2.1354 • TVS-463-16GB 4.4.2.1354 QM2-2S10G1TB • TS-459 Pro 2GB 4.2.6 • TS-121 4.3.3.1161 • APC Back-UPS ES 700G •
QPKG's: Plex 1.19.3 • Apache73 v2443.74070 • QSonarr 3.0.3.809 • QNBZGet 21.0 • phpMyAdmin 5.0.2 • Qmono 6.80.105 • McAfee 3.1.0 -6010 • HBS 3.0.200424 • LEgo v3.6.0
Network: VM Hub 3.0 <500/35> • UniFi USG Pro 4 • UniFi USW-16-150W • UniFi USW-8-60W • UniFi CloudKey Gen2+ • UniFi G3-Flex • UAP AC Pro • UAP AC Lite • SLM2008 • Dell 7050 MFF •

NappUser
Starting out
Posts: 12
Joined: Thu Jan 19, 2017 4:40 pm

Re: Unable to purchase McAfee license

Post by NappUser » Fri Jan 20, 2017 4:16 am

Not on my end...
Just tried Chrome.
No success.

Post Reply

Return to “McAfee Antivirus”