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Problem with hybrid backup Sync and Google Drive

Posted: Mon Dec 04, 2017 9:57 pm
by David_L
Hi everyone,
I have a problem between : Hybrid Backup Sync and google drive.
Sometimes I have this message : [CloudBackupSync] (Sync) job [ABC] failed: Cloud storage authentication error. Log into your cloud account again.
The task is stopped, and Ihave to restart it manualy.

Do you have any idea where the problem may come from ?
My equipment :

NAS : TS-1263U-RP
firrmware : 4.3.3.0361 Build 20171101

Hybrid Backup Sync : version 2.1.170914

Thanx
PS: Yes it's a google translation : I'm french :ashamed:

Re: Problem with hybrid backup Sync and Google Drive

Posted: Sun Dec 17, 2017 5:05 am
by mydjtl
same here

Re: Problem with hybrid backup Sync and Google Drive

Posted: Thu Apr 05, 2018 1:02 pm
by Brausepaul77
Did you solve your problem? I just noticed that my sync job failed in December as well and I cannot re-login or create a new one as it always says that I cannot log in.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Fri Apr 06, 2018 2:23 pm
by Sylvester2001
Hello same problem here.
[CloudBackupSync] (Sync) job [ABC] failed: Cloud storage authentication error. Log into your cloud account again.
Login again gives the same problem.
Creating a new job with same, already excisting google account in hybrid backupt gives Cloud storage autentication faild on account when selecting or creating a folder on the google drive.

When i create a new job with a another not excisting google account in hybred backup everything it works fine.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Tue Apr 10, 2018 3:01 am
by GTunney
Also having the same issue, i've logged a ticket with QNAP.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Wed Apr 11, 2018 5:37 am
by gregeeh
I'm also having this same problem. Has anyone found a fix?

Re: Problem with hybrid backup Sync and Google Drive

Posted: Wed Apr 11, 2018 3:31 pm
by GTunney
I managed to get mine working again.

Had to delete my profile for Google drive and re-add again.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Tue May 01, 2018 1:10 am
by Brausepaul77
GTunney, what exactly did you delete and where?

Re: Problem with hybrid backup Sync and Google Drive

Posted: Tue May 01, 2018 7:47 pm
by GTunney
Brausepaul77 wrote:GTunney, what exactly did you delete and where?


My profile for Google Drive

Hybrid Backup Sync > Storage Space > Profile

Re: Problem with hybrid backup Sync and Google Drive

Posted: Thu May 03, 2018 7:16 pm
by Brausepaul77
That did the trick, thanks a lot.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Wed Oct 17, 2018 5:11 pm
by williamcruz
good one.

Re: Problem with hybrid backup Sync and Google Drive

Posted: Sat Mar 23, 2019 9:48 pm
by B1ggJoe
Is anyone else having horrific slow upload speed issues with HBS and either backup or one-way sync to GDrive? If so, were you able to solve it or did you find an alternative to HBS?

Thanks!

BJ

Re: Problem with hybrid backup Sync and Google Drive

Posted: Wed Jul 24, 2019 11:23 pm
by pocketalex
Same problem here

TS-932-X and the only App to sync my Google Drive account is Hybrid Backup Sync

Google Account easily added in the "profile", but once initiated ... everything is extremely SLOW

If a create a folder, a simple blank folder, on the NAS, it takes hours to see it on my computers

This solution is totally ridiculous, Google Drive is know as a very fast and reactive cloud storage, and with a QNAP NAS it simply doesn't work, using a USB Key seems much simpler and faster OMG

Re: Problem with hybrid backup Sync and Google Drive

Posted: Sat Sep 07, 2019 12:24 pm
by Clark16
Yes i m facing slow speed issues with HBS. i haven't found an alternative though mywegmansconnect