ST10000NE0004-1ZF101 problem

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Sylrob
Know my way around
Posts: 154
Joined: Thu Sep 15, 2011 11:13 pm

ST10000NE0004-1ZF101 problem

Post by Sylrob » Sat Aug 15, 2020 12:45 am

Good Afternoon,

I have a Ironwolf that make noise 24/7. I know this is the drive who make noise because pulling it out of QNAP and the noise stop !

I read on that and one thread said to try to disable Power management on the drive
So I tried
[~] # hdparm -B 255 /dev/sda

/dev/sda:
setting Advanced Power Management level to disabled
HDIO_DRIVE_CMD failed: Input/output error

BUT hdparm -I /dev/sda give this

Code: Select all

/dev/sda:

ATA device, with non-removable media
        Model Number:       ST10000NE0004-1ZF101
        Serial Number:      ZA22GWXN
        Firmware Revision:  EN01
Standards:
        Supported: 10 9 8 7
        Likely used: 10
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:   16514064
        LBA    user addressable sectors:  268435455
        LBA48  user addressable sectors:19532873728
        device size with M = 1024*1024:     9537536 MBytes
        device size with M = 1000*1000:    10000831 MBytes (10000 GB)
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, no device specific minimum
        R/W multiple sector transfer: Max = 16  Current = 16
        Recommended acoustic management value: 254, current value: 0
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    READ BUFFER cmd
           *    WRITE BUFFER cmd
           *    Look-ahead
           *    Write cache
           *    Power Management feature set
                Security Mode feature set
           *    SMART feature set
           *    FLUSH CACHE EXT command
           *    Mandatory FLUSH CACHE command
           *    48-bit Address feature set
                SET MAX security extension
           *    SET FEATURES subcommand required to spinup after power up
                Power-Up In Standby feature set
           *    DOWNLOAD MICROCODE cmd
           *    General Purpose Logging feature set
           *    SMART self-test
           *    SMART error logging
Security:
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
        not     frozen
        not     expired: security count
                supported: enhanced erase
        362min for SECURITY ERASE UNIT. 362min for ENHANCED SECURITY ERASE UNIT.
Checksum: correct
Did I use the right command to disable the Power Management for this drive ??

Best Regards,

Sylvain
Using TS 220,TS-470PRO, TVS 871 and more

P3R
Guru
Posts: 12398
Joined: Sat Dec 29, 2007 1:39 am
Location: Stockholm, Sweden (UTC+01:00)

Re: ST10000NE0004-1ZF101 problem

Post by P3R » Sat Aug 15, 2020 6:29 pm

Since you don't seem to be getting any answers here, you could try to ask Seagate about the issue and if anything can be done about it.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

Sylrob
Know my way around
Posts: 154
Joined: Thu Sep 15, 2011 11:13 pm

Re: ST10000NE0004-1ZF101 problem

Post by Sylrob » Sat Aug 15, 2020 8:48 pm

Just plugged it in an external USD hdd device and same noise ! So it's not related to QNAP

Will contact Seagate Monday

TY
Using TS 220,TS-470PRO, TVS 871 and more

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