QNAP TS-873 HDDs cannot sleep

Discussion about hard drive spin down (standby) feature of NAS.
Post Reply
weiyu
Starting out
Posts: 12
Joined: Fri Dec 20, 2019 5:08 pm

QNAP TS-873 HDDs cannot sleep

Post by weiyu » Fri Jan 03, 2020 9:29 am

Hi,

After I upgraded the firmware from 4.3.4.0695 Build 20180830 to 4.4.1.1146 Build 20191206 the hard drives cannot sleep any more. I can hear the hard drives click sound constantly. I use RAID 10 configuration with 8TB by 4 HDDs. There are no new Apps installed and just new NAS setup new hard drives after open box.

Anyone can help with that? Thanks!

User avatar
OneCD
Ask me anything
Posts: 7969
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: QNAP TS-873 HDDs cannot sleep

Post by OneCD » Mon Jan 06, 2020 2:55 pm

How long since you upgraded the firmware to 4.4.1?

Have you checked the process list in the QTS Control Panel?

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage

weiyu
Starting out
Posts: 12
Joined: Fri Dec 20, 2019 5:08 pm

Re: QNAP TS-873 HDDs cannot sleep

Post by weiyu » Thu Jan 09, 2020 4:11 am

Only one day since I upgraded the firmware to 4.4.1 and then I found hard drives cannot sleep. I bought a new QNAP(TS-873) so there is no any new App I installed and only default Apps. I also disable almost all the Apps including network share but it still cannot sleep. Have done the standby test on Help App and it does 100 test but no ideas.

Do I need to freset NAS and reconfig the HDDs again?

User avatar
OneCD
Ask me anything
Posts: 7969
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: QNAP TS-873 HDDs cannot sleep

Post by OneCD » Thu Jan 09, 2020 4:15 am

Sorry, I'm unable to advise further. Maybe someone else has an idea?

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage

User avatar
dolbyman
Guru
Posts: 20111
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QNAP TS-873 HDDs cannot sleep

Post by dolbyman » Thu Jan 09, 2020 5:31 am

posting the standby test results would maybe give an indication (codewrap it)

Post Reply

Return to “HDD Spin Down (HDD Standby)”