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Hybrid Backup Sync prevent HD Standby with logs

Posted: Mon Jan 20, 2020 7:05 pm
by manny2003
Hybrid Backup Sync prevent HD Standby by constantly writing logs evey minute like illustrated below on two files called "server.log" and "server-debug.log" on the following path:
/share/CACHEDEV1_DATA/.qpkg/HybridBackup/CloudConnector3/data/server

How could I disable this log of fix the problem?
Many thanks!

Code: Select all

[2020-01-20 11:48:22,736][ Thread-41][I][werkzeug][_internal.py:_log:88] : 127.0.0.1 - - [20/Jan/2020 11:48:22] "GET /live HTTP/1.1" 200 -
[2020-01-20 11:49:22,766][ Thread-43][I][werkzeug][_internal.py:_log:88] : 127.0.0.1 - - [20/Jan/2020 11:49:22] "GET /live HTTP/1.1" 200 -
[2020-01-20 11:50:22,800][ Thread-45][I][werkzeug][_internal.py:_log:88] : 127.0.0.1 - - [20/Jan/2020 11:50:22] "GET /live HTTP/1.1" 200 -
[2020-01-20 11:51:22,832][ Thread-47][I][werkzeug][_internal.py:_log:88] : 127.0.0.1 - - [20/Jan/2020 11:51:22] "GET /live HTTP/1.1" 200 -
[2020-01-20 11:52:22,924][ Thread-49][I][werkzeug][_internal.py:_log:88] : 127.0.0.1 - - [20/Jan/2020 11:52:22] "GET /live HTTP/1.1" 200 -

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Wed Jan 22, 2020 10:47 pm
by hajojue
Seems I have a similar issue since update to HybridBackup_3.0.200113_x86_64 (using one way cloud sync to amazon drive). Downgrade to HybridBackup_3.0.191202_x86_64 solved the problem (HD standby not prevented any more). I will raise a ticket to QNAP.

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Sat Jan 25, 2020 1:03 am
by manny2003
Thank you hajojue for your feedback.
I also have raised a ticket...

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Sun Feb 09, 2020 2:01 am
by hajojue
Thank you manny2003 for raising a ticket by yourself. Hope you will have more luck than me: QNAP asked me to update to QTS 4.4.1 before starting further acitivities on their side. I told them, that root cause is clearly HybridBackup_3.0.200113_x86 released both for 4.3.6 and 4.4.1 for my TS-453 Pro and Downgrade to HybridBackup_3.0.191202_x86_64 solved the issue. Don't want to update QTS because of possible issues with 4.4.1 and no opportunity of downgrade back to 4.3.6 (see release note, notice no. 7). My recommendation was to withdraw HybridBackup_3.0.191202_x86_64 for QTS 4.3.6 until clarification in order to stop App Center's notice for necessary update. But they do not want to follow my recommendation and gave me common notice about solving problems with prevention of HD standby (very geneneric … everybody knows).

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Mon Feb 10, 2020 7:43 pm
by manny2003
Hi hajojue,
I still not have any reply on my ticket. Fortunately I am already on 4.4.1 so they will not be able to use this as an excuse on my case and hopefully they will focus on Hybrid Backup Sync problem.
I such case you will probably enjoy the eventual fix by updating to the new version of HBS. Finger crossed.

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Tue Feb 18, 2020 11:07 pm
by manny2003
Hi,
FYI QNAP acknowledged the bug. The fix will be available with Hybrid Backup Sync V3.0.200214 .

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Wed Feb 19, 2020 3:35 am
by P3R
hajojue wrote:
Sun Feb 09, 2020 2:01 am
Don't want to update QTS because of possible issues with 4.4.1 and no opportunity of downgrade back to 4.3.6 (see release note, notice no. 7).
I don't see your Intel-based TS-253 mentioned among all those ARM-models... :'

"Affected models: TS-131P, TS-231P, TS-431P, TS-531P, TS-231+, TS-431+, TS-231P2, TS-431P2, TS-431X, TS-431X2, TS-531X, TS-831X, TS-1231XU-RP, TS-1231XU, TS-831XU-RP, TS-831XU, TS-431XU-RP, TS-431XU, TS-431XeU, and TS-1635."

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Sun Feb 23, 2020 9:35 pm
by hajojue
P3R wrote:
Wed Feb 19, 2020 3:35 am
hajojue wrote:
Sun Feb 09, 2020 2:01 am
Don't want to update QTS because of possible issues with 4.4.1 and no opportunity of downgrade back to 4.3.6 (see release note, notice no. 7).
I don't see your Intel-based TS-253 mentioned among all those ARM-models... :'

"Affected models: TS-131P, TS-231P, TS-431P, TS-531P, TS-231+, TS-431+, TS-231P2, TS-431P2, TS-431X, TS-431X2, TS-531X, TS-831X, TS-1231XU-RP, TS-1231XU, TS-831XU-RP, TS-831XU, TS-431XU-RP, TS-431XU, TS-431XeU, and TS-1635."
You are right but in respect to some posts in german qnap-forum there was some trouble with downgrade even on other models (not all FW components of 4.4.1 eliminiated).

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Sun Feb 23, 2020 9:40 pm
by hajojue
Just for information: update to HybridBackup_3.0.200212_x86_64 did not solve the problem under 4.3.6 on my TS-453 Pro. Downgrade to HybridBackup_3.0.191202_x86_64 done again but I had to delete and set up backup jobs on the scratch again! :-(

Re: Hybrid Backup Sync prevent HD Standby with logs

Posted: Fri Feb 28, 2020 8:09 pm
by hajojue
manny2003 wrote:
Tue Feb 18, 2020 11:07 pm
Hi,
FYI QNAP acknowledged the bug. The fix will be available with Hybrid Backup Sync V3.0.200214 .
Thank you manny2003! I‘ll wait for Hybrid Backup Sync V3.0.200214 and hope ;-)